Customer service in salons, Creative customer service customer service in salons.

A 10 Point Guide to Customer Service in Your Salon

The hair and beauty business is ultra-competitive. Your customers have lots of options when it comes to getting a fabulous hair cut or a luxurious manicure. So how can you make sure they keep coming back to you? It’s simple: make sure you offer spectacular customer service in salons. The customer experience you provide is [...]
Cut above the rest, Client experience, Customer experience, Hair and beauty salons

Hair and Beauty Salons: Five Tips for Being a Cut Above the Rest

It takes work to be known as a hair and beauty salon that’s a cut above the rest. Initiating outstanding service levels is simple. Maintaining them is the challenge, as your competitors catch up and the unexpected becomes the norm. The good news is, client experience is an area where you can truly differentiate yourself [...]
Salon entertainment, Benefits of hospitality, beauty salon services, hospitality equipment

The Ultimate Cheat Sheet on Hospitality In Salons

As hair and beauty salons compete for customers, salon entertainment has become an important way to win clients and enhance their experience. It’s a well-known marketing fact that by giving something away, customers feel obliged to respond and are more likely to spend money with you. Suddenly, looking after your customers seems more like a [...]